Display Rules are optional but let the user control which items can trigger a call to Azure to get product recommendations.
Controlling the calls to Azure can be beneficial, for example when you know that the customer is likely to spend time with the sales person. For example, when the customer is buying expensive items, he or she usually needs more time at the POS than normally. To control the recommendation results, see the section on Result Filters.
LS Recommend lets you control the Display Rules on the Models page or on the Model Card, in the action group POS Display on the Actions menu.
Every time a new rule is created it should be given a descriptive name. A display rule must have Status Enabled to control the calls to Azure. Only one rule can be Enabled at a time. If there is no rule with the status Enabled, then all catalog items will trigger a call to Azure. You can change the status of a rule with the Enable and Disable actions on the Display Rule list and card pages.
On the Display Rule card, the Lines define which items trigger a recommendation call. Lines with a clear Exclude check box indicate which items will trigger a call to Azure, whereas lines with a selected Exclude check box indicate which items will not trigger a call to Azure. The lines have these fields:
- Type : Can be Item, Product Group, Item Category, Division, or All. If the value in Type is All, then the Exclude check box cannot be selected.
- Value: This is the Item No., Product Group Code, Item Category Code, or Division Code, depending on the value of Type. If the value is All then this value is blank.
- Description: This is the record description depending on the value of Type.
- Exclude:Indicates if the items that are defined by the item hierarchy value selected by Type should trigger a call to Azure or not.