How to: Set up Dining Reservations for Restaurants

Dining reservations for dining areas in restaurants are set up as an activity product with Custom Availability - DINING. You need to set up basic information in LS Activity around dining reservations but all the setup regarding dining areas, dining tables, their capacity and availability is set up through Hospitality.

  • From the LS Activity Role Center you can access the setup tables from Setup on the Navigation menu.
  • Each dining area that is taking dining reservations must have a dining area plan that specifies dining periods and dining table capacity.
  • Once you have set up dining reservations within LS Activity, you need to set up the Dining Reservation Desk panel.

The following table gives an overview on what is required when setting up dining reservations for restaurants from within LS Activity.

Reservation Type A DINING reservation type.
  • Multiple Clients: Yes
  • Multiple Locations: Yes
  • Show Activity Availability: Yes
  • Show Line Quantities: Yes
  • Show No. of Guests: Yes
  • Show Time Range: Show From & To Times

The activity type DINING must be assigned.
Activity Type A DINING activity type.

Required

  • Day Duration : Multiple Days
  • Table Mgmt Integration: Yes
  • No. of Days in Availability:1

Optional

  • Require Client No.
  • Show Non Availability (POS) - recommended
  • Web Bookings Allowed
  • Emails

Note: Interval Type comes from Dining Area and dining area plans, not the Activity Type
Activity Product A product for dining table reservations (you can have one with no fixed location and/or multiple with fixed locations)
  • Duration: 0
  • Duration Type: None - duration comes from Dining area plans
  • Activity Type: DINING
  • Custom Availability: DINING
  • Fixed Location: blank - for multiple locations or filled in for a specific location
Activity Status Setup Reservation Type: DINING, Code: DININGCONFIRM
  • Resource Handling: Reserve Resources
  • Set Internal Status: Confirmed
  • Editing Allowed: No

Reservation Type: DINING, Code: DININGDRAFT

  • Resource Handling: Reserve Resources
  • Set Internal Status: Draft
  • Editing Allowed: Yes

Reservation Type: DINING, Code: DININGWAITLIST

  • Resource Handling: Release Resources
  • Set Internal Status: Waiting List
  • Editing Allowed: Yes

Other statuses as normal.
LS Activity Setup Table Reservation fast tab:
  • Table Reservation Type: DINING
  • Table Reserv. Draft Status: DININGDRAFT
  • Table Reserv. Confirmed Status: DININGCONFIRM
  • Table Reserv. Canceled Status: CANCEL
  • Table Reserv. No-Show Status: NO SHOW
  • Table Reserv. Closed Status: CLOSE
  • Table Reserv. Waiting List Status: DININGWAITLIST
Activity Locations For each dining area that is open for reservations, you need to set it up as an activity location with:
  • Code: Any code that identifies the location.
  • Store: The restaurant that the dining area belongs to ( Restaurant No. of the dining area),
  • Opening Hours: Store Settings.
  • Work Location: The restaurant that the dining area belongs to.
  • Dining Area: Dining area ID.

See Also

How to: Manage the Reservation Desk